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Complaint

Lieber bachmaier-Kunde, wenn Sie sich mit Ihrem Online-Shop-Zugang einloggen, werden Ihnen ab sofort die Stammdaten vorausgefüllt angezeigt und Sie können die Lieferadresse per Drop-Down auswählen. Damit sollte Ihre Reklamation noch schneller und einfach gehen. Noch kein Online-Shop-Zugang? Dann gleich unter office@bachmaier.de anfordern.

ORDERER

ORDERDETAILS

TYPE

PRODUCT

HEAROS must always be returned in the event of a complaint.

REASON FOR COMPLAINT

If there are several reasons for complaint,
please select the main reason for complaint and
the other reason in the comment field.
Thank you very much.

If there are several reasons for complaint,
please select the main reason for complaint and
the other reason in the comment field.
Thank you very much.

If there are several reasons for complaint,
please select the main reason for complaint and
the other reason in the comment field.
Thank you very much.

If there are several reasons for complaint,
please select the main reason for complaint and
the other reason in the comment field.
Thank you very much.

If there are several reasons for complaint,
please select the main reason for complaint and
the other reason in the comment field.
Thank you very much.

If there are several reasons for complaint,
please select the main reason for complaint and
the other reason in the comment field.
Thank you very much.

If there are several reasons for complaint,
please select the main reason for complaint and
the other reason in the comment field.
Thank you very much.

If there are several reasons for complaint,
please select the main reason for complaint and
the other reason in the comment field.
Thank you very much.

If there are several reasons for complaint,
please select the main reason for complaint and
the other reason in the comment field.
Thank you very much.

If there are several reasons for complaint,
please select the main reason for complaint and
the other reason in the comment field.
Thank you very much.

If there are several reasons for complaint,
please select the main reason for complaint and
the other reason in the comment field.
Thank you very much.

SOLUTION

additional costs may be incurred for product changes.

NOTE

Drag & drop
*jpg, *jpeg, *gif, *png
or select file

IMPRESSIONS

in the case of a first complaint, we ask you for new impressions; in the case of a second complaint, we require them.

Drag & drop
*asc, *stl
or select file

Please fill in the field below with the 9-digit order number. You will find this on the bachmaier order bag below the barcode. This enables us to assign your impressions to the existing complaint order upon receipt.

.

We do not require new impressions for an initial complaint

.

The prerequisite for this is that the guarantee has not been excluded on our part due to incomplete impressions.

In the case of a second complaint, we require new impressions. In this case, please select below how the new impressions are to be sent in.

Please upload the scan data as usual via Otocloud. The commission must be the same as the patient name in the Otocloud so that an assignment is possible.

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